FAQs

  • WHAT SHOE SIZES ARE LISTED ON THE WEBSITE?

    ALL SHOES LISTED ON THE GLOBE WEBSITE ARE IN USA MENS SIZES. PLEASE REFER TO THE SIZING CHART FOR MORE INFORMATION.

  • WHAT FORMS OF PAYMENT DO YOU ACCEPT?

    GLOBE ACCEPTS VISA, MASTERCARD AND PAYPAL. WE DO NOT ACCEPT CASH, CHECK OR CASH-ON-DELIVERY (C.O.D).

  • IS MY CREDIT CARD SECURE?

    GLOBE USES BRAINTREE TO PROCESS ALL CREDIT CARD TRANSACTIONS. SECUREPAY COMPLIES WITH THE PCI DSS STANDARDS SO YOU CAN ENSURE YOUR DETAILS ARE SAFE.

  • HOW DO I CANCEL MY ORDER?

    TO CANCEL AN ORDER PLEASE CALL 1 888 4 GLOBES
    OR EMAIL [email protected] AND WE WILL RESPOND TO YOUR ENQUIRY AS SOON AS POSSIBLE.

  • WHEN WILL MY ORDER BE SENT?

    MAJORITY OF ORDERS WILL BE SHIPPED THE FOLLOWING DAY. PLEASE ALLOW 2-5 WORKING DAYS FOR DELIVERY IN USA. INTERNATIONAL DELIVERY TIMES WILL VARY. ALL ORDERS ARE SHIPPED VIA UNITED STAES POSTAL SERVICE.

  • WHERE DOES GLOBE DELIVER TO?

    GLOBE ONLY DELIVERS WITHIN USA. For Asia pacific orders please visit our Australian site globebrand.com/au

  • WHAT HAPPENS IF I ORDER SOMETHING THAT IS NOT IN STOCK?

    WE AIM TO UPDATE THE WEBSITE WITH THE LATEST STOCK INFORMATION, HOWEVER OCCASIONALLY STOCK DOES SELL OUT DUE TO POPULARITY. IN THIS CASE WE WILL NOTIFY YOU AS SOON AS POSSIBLE BY PHONE OR EMAIL.

  • HOW DO PROMOTIONS WORK?

    PROMOTIONS INCLUDE FREE GIFTS, DISCOUNTS OR SALE ITEMS AND PROMOTIONAL CODES.
    PROMOTIONS ARE VALID FOR A SPECIFIED PERIOD OF TIME AND BE OF SINGLE USE ONLY UNLESS OTHERWISE SPECIFIED. SINGLE USE PROMOTIONS MUST BE USED IN THEIR ENTIRETY AND CAN NOT BE COMBINED WITH ANY OTHER PROMOTIONS.
    IF YOU WISH TO REFUND OR EXCHANGE A PRODUCT THAT WAS PURCHASED DURING A PROMOTION, YOU WILL RECEIVE A REFUND OR GOODS TO THAT AMOUNT. IF THE PROMOTION HAS EXPIRED YOU FORFEIT THE USE OF THAT PROMOTION ON THE REPLACEMENT OR ON FUTURE ORDERS.
    GLOBE RESERVES THE RIGHT TO CANCEL ANY PROMOTION AT ANY TIME.

  • HOW DO I USE A PROMOTIONAL CODE?

    YOU CAN ENTER A PROMO CODE ON THE ORDER CONFIRMATION PAGE OR IN THE SHOPPING CART

  • HOW DO I CHANGE MY ACCOUNT INFORMATION?

    TO CHANGE YOUR ACCOUNT INFORMATION SIMPLY LOGIN TO THE WEBSITE USING YOUR EMAIL ADDRESS AND PASSWORD


    CONTACT GLOBE
    GLOBE INTERNATIONAL LIMITED
    225 S. AVIATION BLVD
    EL SEGUNDO, CA, 00245
    USA
    EMAIL: [email protected]

    PHONE: 1 888 4 GLOBES

  Loading...